# Getting Started *** Welcome to Kosmos. This guide walks you through what to expect after connecting your systems. ### How Kosmos Works Kosmos connects to your existing tools to analyze patterns across your delivery and support data. We identify correlations that identify and prevent recurring incidents before they impact your customers. **Supported integrations:** * **Project Management:** Jira * **Source Control:** GitHub, Bitbucket * **Support & ITSM:** Salesforce Service Cloud, ServiceNow, Zendesk, Pylon * **Observability:** OpenTelemetry (Preview) * **Notifications:** Slack, Microsoft Teams (Coming Soon) **Our methodology:** INGEST → CORRELATE → SURFACE → ACT → LEARN ### What Happens After You Connect #### 1. Initial Sync Once your integrations are connected, Kosmos begins syncing data from your systems. This typically takes 10-30 minutes depending on data volume. #### 2. Historical Baseline Your Kosmos team triggers a 90-day historical analysis of your data to create a baseline. This baseline surfaces patterns your team may have been missing—recurring issues, deployment correlations, and systemic risks. #### 3. Results Presentation Within the first week, your Kosmos team will walk you through the findings, including: * Identified Risk Events and their root causes * Correlations between deployments and incidents * Recommendations for prevention #### 4. Ongoing Monitoring After the initial analysis, Kosmos continuously monitors your connected systems to detect emerging risks and alert you before issues escalate. When a Risk Event is detected, you'll receive a notification in your configured Slack or Teams channel. ### Your Dashboard After logging in at [app.kosmoslabs.ai](https://app.kosmoslabs.ai/), you'll see: * **Risk Events** — Issues Kosmos has detected that may indicate systemic problems. Review and either promote to RCA or dismiss. * **RCA Reports** — Confirmed root cause analyses with correlated evidence * **Integrations** — Status of your connected systems * **Settings** — Field mappings, notification preferences, and configuration ### Notifications Kosmos sends alerts to Slack or Teams when: * A new Risk Event is detected * An RCA is confirmed Configure your notification channel in Settings → Integrations. ### Getting Help During your trial, your dedicated Kosmos team is your first point of contact. Reach out anytime: * **Email:** * **Your Kosmos contact:** \[Provided during onboarding] ### Next Steps 1. Review your connected integrations in Settings 2. Await your Historical Baseline results (your team will schedule the review) 3. Explore initial Risk Events as they appear in your dashboard *** **Questions?** Contact | [app.kosmoslabs.ai](https://app.kosmoslabs.ai/) © 2026 Kosmos AI Labs, Inc. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.kosmoslabs.ai/getting-started.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.