Getting Started

What to expect after connecting your systems

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Welcome to Kosmos. This guide walks you through what to expect after connecting your systems.

How Kosmos Works

Kosmos connects to your existing tools, Salesforce, Jira, and GitHub to analyze patterns across your delivery and support data. We identify correlations that predict and prevent recurring incidents before they impact your customers.

Our methodology: INGEST → CORRELATE → SURFACE → ACT → LEARN

What Happens After You Connect

1. Initial Sync

Once your integrations are connected, Kosmos begins syncing data from your systems. This typically takes 10-30 minutes depending on data volume.

2. Look Back Analysis

Your Kosmos team triggers a 90-day historical analysis of your incident data. This Look Back surfaces patterns your team may have been missing—recurring issues, deployment correlations, and systemic risks.

3. Results Presentation

Within the first week, your Kosmos team will walk you through the findings, including:

• Identified Risk Events and their root causes

• Correlations between deployments and incidents

• Recommendations for prevention

4. Ongoing Monitoring

After the initial analysis, Kosmos continuously monitors your connected systems to detect emerging risks and alert you before issues escalate. When a Risk Event is detected, you'll receive a notification in your configured Slack or Teams channel.

Your Dashboard

After logging in at app.kosmoslabs.ai, you'll see:

• Risk Events — Issues Kosmos has detected that may indicate systemic problems. Review and either promote to RCA or dismiss.

• RCA Reports — Confirmed root cause analyses with correlated evidence

• Integrations — Status of your connected systems

• Settings — Field mappings, notification preferences, and configuration

Notifications

Kosmos sends alerts to Slack or Teams when:

• A new Risk Event is detected

• An RCA is confirmed

Configure your notification channel in Settings → Integrations.

Getting Help

During your trial, your dedicated Kosmos team is your first point of contact. Reach out anytime:

• Email: [email protected]

• Your Kosmos contact: [Provided during onboarding]

Next Steps

1. Review your connected integrations in Settings

2. Await your Look Back analysis results (your team will schedule the review)

3. Explore initial Risk Events as they appear in your dashboard

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Questions? Contact [email protected] | app.kosmoslabs.ai

© 2026 Kosmos AI Labs, Inc.